01

Known facts

A shopper falls near a shared entrance used by several tenants. Photographs show the area afterward, but responsibility for inspection, cleaning, and surveillance is unclear.

02

Questions that need evidence

  • Was the area controlled by the tenant, centre owner, or maintenance contractor?
  • What condition existed and for how long?
  • Were warnings, inspections, complaints, or video recorded?
  • What facts connect the condition to the injury?
03

Practical lesson

Prompt, neutral preservation requests can matter; the fact of a fall does not prove negligence.